Liam Forrester has been a Services Coordinator with DEM Fire for two and a half years, a role that involves a mix of scheduling, client liaison, invoicing, general enquiries and support for our asset management, fire compliance and system installation teams.
“It’s a little bit of everything,” he says. “Basically it’s about making sure that our clients are happy, and the teams on the road are happy.”
Liam has an equally eclectic background.
Prior to DEM Fire, Liam was studying at university. He partially completed an audiology degree.
“I was initially inspired to study speech, hearing and language because my brother has hearing aid” – before making the shift to teaching.
“I completed a 6-month casual internship with DEM Fire a few years ago, before being offered a full-time position. It wasn’t what I started out to do but I’m really enjoying it here. I like to keep clients happy, help ensure their buildings are sorted, and if any issues come up, making sure that they are resolved by the end of the day.”
When he’s not working, you’ll find Liam playing soccer, ultimate frisbee or board games with friends and family. He enjoys the team atmosphere at work too.
“Everyone can have a laugh here. It’s a good environment and we work well together.”
Ultimately, the role is also very satisfying. “I really believe that communication and compassion are very important, and I love giving back to people. It’s why I started my audiology degree, and it’s something we do here on a daily basis. Being able to help our teams look after the community and keep people safe, is really rewarding.”