Gloria is great with people, so ideally suited to her role at DEM Fire in administration and accounts.
“I previously worked as a receptionist and on the service team,” she says, “and I’m now in accounts receivable. A large part of my role involves ensuring we have the correct information for invoices, organising purchase orders… and chasing debtors.”
Gloria fell into administration many years ago after doing courses in payroll and bookkeeping.
And her move into fire protection was thanks to Tom (Marshall, Managing Director).
“He actually employed me three times,” she laughs. “I first had a temp role at another fire services company where Tom was a service manager. A while after that Tom called me when he had moved on to another company and offered me a job in the service team. Years later when we had both changed companies again, I ran into Tom and his wife, Janice (Marshall, Co-Owner). He had another role going, now with DEM FIRE, and he offered me the position – the third in ten years.”
Gloria enjoys staying busy at work and the sense of achievement from a job well done. “I enjoy routine once I get on top of a role. And when people rely on you and give you responsibility, you don’t want to let them down.”
The team at DEM Fire is also a drawcard. “There’s a good sense of camaraderie. We enjoy having a laugh and we work well together. They’re good people here, and they’re honest and have high values of integrity. I wouldn’t be working here if I didn’t believe that.”
Gloria’s career may have taken a very different turn if her childhood ambition had come to fruition. “I wanted to work in animal husbandry,” she says with a laugh. Instead, Gloria now spends time looking after the DEM Fire team… and our valued customers.