Eric Holland

Eric Holland

Service Operations Manager


Eric manages all compliance operations for the service department.

“It’s a 24/7 position. I support the supervisors and the operative staff, as well as being the go-between for clients as well. I manage clients and make sure all operations of the business are done correctly.”

Eric is multi-trade qualified. Originally working for the Department of Civil Aviation, he decided to move into the fire industry and utilise his skills somewhere new.

For him, DEM Fire represents the ideals and ethics he considers most important.

“DEM Fire is a family orientated business. It’s all about personal service and personal contact. There is the development for growth there while still retaining the family ideals and ethics and that personal touch.”

Providing a safe environment for clients is first and foremost for Eric and the core goal of DEM. He continues, “…but it’s also committing to reliable communication and keeping customers informed of the status of their building. Not only is it maintaining it, but reassuring them and providing them with the evidence that we’re doing what we’re supposed to be doing. Or, if there are any issues pertaining, supplying them information and providing the tenants, council and insurers with information on the status of the equipment. So, it’s all reassurance.” 

With six grandkids, Eric is kept busy during his time off. “Being there for the kids is very important to us,” he says.

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DEM Fire Articles

Bushfire Preparation – Critical Information for Every Business

After last year’s horrific bushfire season across Australia, bushfire preparation should be front and centre for every business owner in a bushfire prone area. As a business owner or manager, it is your responsibility to understand the risks, prepare a bushfire plan, and ensure that you and your staff are clear on the required course of action before, during and after a fire. Here’s what you should know.

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Different Types of Fire Extinguishers

Every fire is different. Depending on the flammable materials involved you may need to use a specific type of fire extinguisher. If you choose the wrong type, it could be ineffective or dangerous.

Understanding the different classes of fire can help you to identify which types of fire extinguishers you need for adequate fire protection for your commercial site.

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What Fire Compliance Changes Mean for Annual Fire Statements

As we recently reported, legislation changes now require all staff that conduct Annual Fire Statements to gain accreditation as ‘competent fire safety practitioners’ (CFSPs). As of 1 July, only CFSPs can now legally conduct the work previously covered by Fire Safety Assessment (FSA). Here’s why that’s good news for the industry, for quality assurance…and for property owners.

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