Eric Holland

Eric Holland

Service Operations Manager


Eric manages all compliance operations for the service department.

“It’s a 24/7 position. I support the supervisors and the operative staff, as well as being the go-between for clients as well. I manage clients and make sure all operations of the business are done correctly.”

Eric is multi-trade qualified. Originally working for the Department of Civil Aviation, he decided to move into the fire industry and utilise his skills somewhere new.

For him, DEM Fire represents the ideals and ethics he considers most important.

“DEM Fire is a family orientated business. It’s all about personal service and personal contact. There is the development for growth there while still retaining the family ideals and ethics and that personal touch.”

Providing a safe environment for clients is first and foremost for Eric and the core goal of DEM. He continues, “…but it’s also committing to reliable communication and keeping customers informed of the status of their building. Not only is it maintaining it, but reassuring them and providing them with the evidence that we’re doing what we’re supposed to be doing. Or, if there are any issues pertaining, supplying them information and providing the tenants, council and insurers with information on the status of the equipment. So, it’s all reassurance.” 

With six grandkids, Eric is kept busy during his time off. “Being there for the kids is very important to us,” he says.

MEET DEM FIRE TEAM

DEM Fire Articles

DEM Fire Expands Our Premium Project Team

DEM Fire had delivered first-class fire protection for decades, and in recent years we’ve focused on solidifying our capability across fire prevention design and installation. Early in 2020, we reported that we had appointed James Kingi as Project and Design Leader to oversee new processes to streamline and improve operations. We’re pleased to advise that we’re now building on that capability with the appointment of several new team members.

Read More

Why Integrity and Values are Key to Fire Safety and Prevention

With our origins as a family business, DEM Fire has consistently tried to uphold the values we began with – of honesty, transparency and quality in every fire prevention solution. Recently we’ve looked at ways to further reinforce our values and ensure they are integral to every team member and everything we do across our fire protection solutions. Here’s who we partnered with, and what it means for our customers.

Read More

Bushfire Preparation – Critical Information for Every Business

After last year’s horrific bushfire season across Australia, bushfire preparation should be front and centre for every business owner in a bushfire prone area. As a business owner or manager, it is your responsibility to understand the risks, prepare a bushfire plan, and ensure that you and your staff are clear on the required course of action before, during and after a fire. Here’s what you should know.

Read More

Contact DEM Fire & Essential Services Group

Need more information? Get in touch...